1. Shipping Methods
We offer Standard Shipping for all orders, with the option for expedited shipping in select regions. All orders are processed and shipped from our warehouse.
2. Processing Time
2.1. Order Processing
Orders are typically processed within 1-3 business days. Processing times may vary during peak seasons, holidays, or promotional periods, but we always aim to process orders as quickly as possible.
2.2. Order Confirmation
You will receive an order confirmation email once your order has been placed. This will include your order details and estimated shipping times. Once your order is dispatched, you will receive a shipment confirmation email with tracking information.
3. Estimated Delivery Times
3.1. Standard Shipping
Standard shipping typically takes 7-14 business days depending on the destination. Delivery times can vary based on factors such as location, customs processing, and local postal services.
3.2. International Shipping
For international orders, delivery may take 14-21 business days. Customs clearance may cause delays, and additional charges (duties, taxes, etc.) may apply, which are the responsibility of the customer.
4. Shipping Costs
Shipping charges are calculated at checkout based on the destination, order weight, and chosen shipping method. Occasionally, we may offer free shipping promotions, which will be communicated through our website or marketing channels.
5. Free Worldwide Shipping
At Importable Store, we are proud to offer free worldwide standard shipping on all orders. There are no hidden fees or surprise charges at checkout – simply shop and enjoy free delivery, no matter where you are!
6. Tracking Your Order
Once your order is shipped, you will receive a shipment confirmation email containing a tracking number and a link to track your package. Please note that tracking information may take 24-48 hours to update after the package is dispatched.
7. Customs, Duties, and Taxes
For international shipments, import duties and taxes may be applicable depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the product or shipping prices displayed on our website.
8. Lost or Delayed Shipments
8.1. Lost Packages
While rare, if your package is lost in transit, please contact our customer support team at Dxbseller@yahoo.com with your order number and tracking details. We will investigate and work with the courier to resolve the issue.
8.2. Delayed Shipments
If your package is delayed beyond the estimated delivery window, please allow a few extra days for delivery as customs or postal services may experience delays. If you still do not receive your package after the additional days, please contact us.
9. Incorrect Shipping Information
Please ensure that all shipping information provided at checkout is accurate and complete. Importable Store is not responsible for orders shipped to incorrect addresses due to customer error. If you realize you’ve made a mistake, contact us immediately at Dxbseller@yahoo.com, and we will do our best to help update the shipping details before the order is processed.
10. Contact Us
If you have any questions regarding our Shipping Policy, please feel free to reach out to us at:
- Email: Dxbseller@yahoo.com
- Phone: 971-52-38-29-267
Our customer service team is here to assist you with any shipping-related inquiries.
