United States delivery: the active store is configured to sell and ship to U.S. addresses. Free standard shipping is currently available for eligible U.S. orders.
Processing and delivery
Processing and transit times vary by product, fulfillment location, destination, carrier, weekends, and holidays. Any estimate shown at checkout or in an order update is an estimate rather than a guaranteed arrival date. Items in one order may arrive in separate packages.
Tracking
Tracking information is shared by email when it becomes available. Carrier scans can take time to update after a label is created. Use the Track Your Order page or contact support with your order number if you need help.
Address changes
Check the shipping address before placing an order. If something is wrong, contact us immediately. We will try to help, but changes cannot be guaranteed after fulfillment begins.
Delays, loss, or damage
Carrier, weather, customs, and local service disruptions may affect delivery. For a package that is significantly delayed, lost, or damaged, contact info@importable.store with the order number and relevant photos so we can review the issue and provide next steps.