Contact Us
Questions about KneeEase, your order, or the 30-Day Comfort Promise? Email us at info@importable.store, call +1 (307) 443-6555 (Mon–Fri, 9am–5pm ET), or write to 312 W 2nd St, Casper, Wyoming 82601, United States. We reply within one business day.
info@importable.store
We reply within one business day, Mon–Fri.
Phone
+1 (307) 443-6555
Mon–Fri, 9am–5pm ET.
Write to us
312 W 2nd St
Casper, Wyoming 82601
United States
Before you write
Your tracking number arrives by email as soon as your order ships. Orders arrive in 3–7 business days, with FREE shipping from a US warehouse on every US order — no minimums, no handling fees.
The 30-Day Comfort Promise covers every order: 30 days from the day it arrives, full refund, no questions, no restocking fee. The clock starts on delivery day — not order day.
Ordering questions
We accept PayPal and all major cards through secure checkout, and guest checkout is always simple — no account required. To gift KneeEase, enter their address at checkout and add your personal note in the order-notes field.