Shopping and payment
Which payment methods can I use?
Available options are displayed at checkout. The store currently supports secure card processing through Stripe and PayPal.
Which currency is used?
Prices and store charges are shown in U.S. dollars. Your payment provider may apply its own conversion or international fees.
Will I receive confirmation?
After an accepted order, WooCommerce sends an order confirmation to the email address supplied at checkout. Check your spam folder, then contact support if it does not arrive.
Shipping and orders
Where do you ship?
The active storefront is configured for United States delivery. Free standard shipping is currently available for eligible U.S. orders.
When will my order arrive?
Processing and transit time depend on the product, fulfillment location, destination, and carrier. Any available estimate is shown during checkout or provided with the order update; it is an estimate, not a guarantee.
How do I track an order?
We send tracking details when the carrier makes them available. You can also use the Track Your Order page or contact support with your order number.
Can I change or cancel an order?
Contact us as soon as possible. We will try to help, but a change or cancellation cannot be guaranteed after fulfillment starts.
Returns and support
What if an item is damaged, incorrect, or missing?
Contact us promptly with the order number, a description of the issue, and clear photos when relevant. We will review the order and provide next steps.
How do I request a return?
Review the Return & Refund Policy and contact support within 14 days of delivery. Do not send an item back before receiving instructions.