FREE US SHIPPING (48 STATES) · 30-DAY QUALITY GUARANTEE
Contact KneeEase
Questions before you order, help with an order, or a guarantee claim — we answer every message.
Address
312 W 2nd St,
Casper, Wyoming 82601,
United States
Phone
+1 (307) 443-6555
info@importable.store
We reply within 1 business day.
Hours
Mon–Fri 9:00 AM–7:00 PM
Sat 9:00 AM–2:00 PM
Sun Closed
Something wrong with your KneeEase?
You are covered by the 30-Day Quality Guarantee — here is exactly how it works.
THE 30-DAY QUALITY GUARANTEE
If your KneeEase arrives defective or stops working within 30 days of delivery, we will replace it or refund you — no repair hassles.
To claim: email info@importable.store with your order number, a clear photo or video showing the defect, and a photo of the product label and packaging. We reply within 1 business day.
KneeEase is a wellness device for general comfort and relaxation. It is not a medical treatment for joint disease or arthritis, and it is not intended to diagnose, treat, cure, or prevent any disease.